Latest events & articles

Editorial

5 key technologies that turn the dial on store profitability

Store profitability is falling, that’s not in dispute. In the face of currency exchange costs, rent and rates, workplace compliance and online shopping, stores are simply not generating the margins they once did.

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Editorial

Newegg: selling technology using technology

Online marketplace Newegg is a tech titan in North America, but it’s on a mission to grow on a global scale. Retail Connections asks can it join Amazon and eBay in the industry’s top tier, and what are its unique selling points?

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Editorial

Marketplaces, the World Cup and celebrity vs influencer marketing

There are some interesting marketing tactics being used by online marketplace Wish as the World Cup in Russia gets under way.

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Editorial

Tenants and landlords rethink retail stores with new models for profit

Rent, rates and lease agreements that make up the retail property market have failed to keep pace with the shape of modern retailing; that’s now agreed. It’s the classic landlord tenant dilemma – neither see the other’s point of view and the relationship is primarily adversarial.

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Editorial

Retailers should embrace Maximum Viable Product

Never mind minimum viable product, what about maximum viable product?

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Editorial

Retailers will build their own tech if they can’t buy

I was perhaps wrong a month ago to say that I thought retailers shouldn’t buy retail tech companies; that owning tech was a great way to stifle its innovation.

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Editorial

Amazon, Virgin Trains and the rise of voice commerce

Virgin Trains is currently allowing customers to book tickets using voice commerce capabilities on Amazon’s Alexa. Natasha Toothill, head of enterprise at Amazon Pay, sees it as a landmark moment in the advent of a new era for retailers and consumer-facing brands.

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Editorial

Future Stores Europe: Time to dream bigger

After two days chairing the Future Stores Europe Conference in London, my head is still spinning with all the ideas I learned from both the speakers and the audience.

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Editorial

Future Stores: Latest innovations in ‘Bricks and Mobile’

Future Stores Europe looked at many of the major themes impacting today’s retail world, but one that stood out during the two-day event was that of ‘brick & mobile’.

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