I was perhaps wrong a month ago to say that I thought retailers shouldn’t buy tech companies; that owning tech was a great way to stifle its innovation. However, the industry is ignoring me and carrying on regardless. It is clear there is a trend here. At the BRC earlier this month, Ben Chamberlain, the […]
Virgin Trains is currently allowing customers to book tickets using voice commerce capabilities on Amazon’s Alexa. Natasha Toothill, head of enterprise at Amazon Pay, sees it as a landmark moment in the advent of a new era for retailers and consumer-facing brands.
Future Stores Europe looked at many of the major themes impacting today’s retail world, but one that stood out during the two-day event was that of ‘brick & mobile’.
Karen Harris, managing director of Intu Digital, is backing mixed reality technology to be a retail game-changer in the next five years. Harris offered several predictions about the future of the industry during her session at WBR’s Future Stores Europe event in London.
Retail is entering neither a golden age, nor is it in the toilet, even though successive gloomy headlines suggest the latter is true. Talk though – at either extreme – isn’t helping anyone understand what is really going on. The fact is, retailers need to change, as this week’s BRC 2020 conference made abundantly clear. […]
Oliver Bonas e-commerce strategist, Camilla Tress, spoke about headless e-commerce and bringing digital elements into stores at RBTE, offering intriguing insights into the online strategy at the UK lifestyle retailer.
Brian McBride is the former UK managing director of Amazon and now chairman of online fashion house Asos. Speaking at RBTE on 3 May, he had plenty of advice for UK retail companies looking for answers in a business world defined by disruption.
Two days out of the office at RBTE brought to light how retailers are looking to build more adaptability into their operations, and the event showed plenty of vendors are willing to lend them a hand.
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