Ocado: view from the top, part 1 – fulfilment

It’s been a strong year to date for British online supermarket Ocado, which revealed strong profit growth, a new deal to sell its proprietary software platform overseas, and the launch of a fresh funding drive to expand its capacity and further develop its technology.

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How Lush got ahead in the cloud

Last year, Poole-based retailer of handmade cosmetics Lush made the decision to migrate its entire ecommerce infrastructure to the cloud.

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Q&A: RSR Research’s Brian Kilcourse on pros and cons of electronic shelf labelling in retail

A number of UK retailers – particularly those operating in the grocery sector such as Tesco and Morrisons – are trialling electronic shelf labelling (ESL) in their stores.

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Trade Me – New Zealand’s online retail powerhouse

New Zealand online marketplace Trade Me is a household name in its home nation, with 4.1 million member accounts in a country with a population of 4.8 million.

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Q&A: How Tophatter brings a party feel to ecommerce

Tophatter is offering more than 10 million shoppers around the world a new ecommerce experience.

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KPMG: retail’s digital transformation

Paul Martin, UK Head of Retail at KPMG, discusses how the industry is navigating its way through a challenging period.

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Ocado: view from the top, part 3 – mobile

Andrew Lord, Ocado’s Mobile Team Leader, talks technology and user experience at the online supermarket. Continue reading…


It’s time for payment flexibility

Offering online shoppers an option to try before they buy, or the ability to defer payments, represents retail’s next big opportunity, says payments specialist Klarna.

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Tesco Labs: the drive for new technology

An innovation and technology update from Paul Wilkinson, Head of Technology Research at Tesco Labs. Continue reading…


4 things to remember if you’re going global

All the world’s a marketplace, and ambitious retail players are taking to new territories at every opportunity – but what’s the best approach?

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