We were delighted that a panel of retail experts headlined our Black Friday event, providing insights into coping with multichannel demands during the busiest time of the year.

Our panel included:

  • Tesco – Richard Zubrik, Head of Technology for F&F and Tesco Direct
  • Selfridges & Brown Thomas – Kevin O’Brien, Former Director of IT 
  • Schuh – Sean McKee, Head of Ecommerce & Customer Service
  • Internet Retailing – Ian Jindal, Editor in Chief
  • ClearReturns – Vicky Brock, CEO

Speakers

Schedule

15th October 2015

17:30pm – 18:15pm

Guests and speakers arrive

18:15pm

Chris Field

Introduction

Introductions from Chris Field, Director at Fieldworks

18:20pm

Ian Jindal

Overview

Ian Jindal to give an overview of the Internet Retailing Top 500 list and explain which retailers are doing well in terms of peak trading activity

18:30pm

Kevin O’Brien

Short presentation

Kevin O’Brien, Former Director of IT at Selfridges & Brown Thomas

18:40pm

Richard Zubrik

Presentation

Richard Zubrik, Tesco –, Head of Technology for Tesco Direct and F&F websites

18:50pm

Sean McKee

Q+A

Sean McKee, Head of Ecommerce & Customer Service at Schuh will join a short Q+A with Tesco and Selfridges moderated by Chris Field

19:00pm

Chris Field

Q+A

David Staunton, MetaPack and Vicky Brock, Clear Returns will then join the Q+A. Chris will ask questions on possible solutions (without being overtly promotional)

19:20pm

Chris Field

Q+A

Q+A from the floor

Venue

One Aldwych occupies one of London’s stand-out buildings. The triangular building which sits at the end of The Strand, opposite Waterloo Bridge, has had a varied life operating under many guises before becoming the hotel we know today.

Building

The hotel is located in an Edwardian style building constructed in 1907 by the same architects who designed The Ritz. It is located on the corner of The Aldwych and Wellington Street, adjacent to the Novello Theatre and opposite the London Transport Museum. For many years the building was used for The Morning Post newspaper office purposes. In 1998 the hotel was restored by Jestico Whiles Associates who purposefully retained its Edwardian style, and also included Louis XVI ornaments to furnish it, including a 400 piece art collection. The exterior is also made from Norwegian granite.

Art

With over 400 pieces in the hotel’s private art collection, guests are always excited by the contemporary art and sculpture that is on display throughout the property.

Flowers at One

The flowers at One Aldwych are one of the hotel’s defining features, from the unmissable displays in The Lobby Bar to the individual arrangements in each bedroom. All are created by our in-house florist, the extremely talented Mark Siredzuk.

One Aldwych Hotel London, WC2B 4BZ

Get directions

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