AI’s potential for cost-saving shortcuts in retail

The debate around artificial intelligence in retail often focuses on how consumers will use AI-enhanced technology in their homes to ease the burden of shopping. But retailers are also looking for ways to streamline their labour intensive chores. For many in the sector, AI-driven improvement to supply chain management is a particularly exciting prospect, as …

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Can artificial intelligence in retail ever be too smart?

The ultimate aim of artificial intelligence in retail isn’t necessarily friction-free purchases. You’d be forgiven for thinking this was the case…but it isn’t necessarily true. Retail experts speaking at the latest Retail Connections event in London explained that customer needs are far more complex, and in many cases consumers actually need to experience a manageable level …

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How AI will shape future retail strategy

The hype around artificial intelligence has reached stratospheric levels, leaving retailers to wonder how exactly it will influence traditional retail operations and the customer experience. Questions include, which AI technologies should retail companies be investing in today? How can AI really deliver on the promise of business improvement? What will be the long-term impact on …

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AI in action: Paul Wilkinson, Head of Technology Research and Open Innovation, Tesco Labs

If AI is the cutting edge of retail, then it makes sense that it’s most interesting use cases are being pioneered by in-house innovation teams, and Tesco Labs is no exception. Retail Connections spoke exclusively with Paul Wilkinson, Head of Technology Research and Open Innovation at ‎Tesco Labs, about the grocery retailer’s AI work, ahead …

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How ePrice is playing its part in the growth of Italian eCommerce

Italian eCommerce has been slow to develop compared to much of Western Europe, but it is now one of the fastest evolving online markets on the continent.

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Q&A: Trouva’s Alex Loizou on saving the soul of independent boutiques

Alex Loizou is on a mission to disprove the received industry wisdom that online behemoths will kill off high street independent retailers.

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Q&A: Jules B owner & founder Julian Blades

UK fashion retailer Jules B says it is always keen to get involved with new technology and has recently experimented with artificial intelligence (AI) personal shopping assistants, as it continues to adapt the experience it offers consumers online.

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How Down Your High Street is helping independents get online

UK independent retailers have a cost-effective route to reaching customers online via Down Your High Street, which is embarking on an ambitious growth strategy.

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Google’s mission to become an AI-first company

Machine Learning and AI is now at the forefront of Google’s focus. 

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Katharina Wittgens: Why emotion is key to AI success

AI must enhance human emotion says Katharina Wittgens, Insights Director at Innovationbubble.

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