Latest events & articles
Improving the customer experience in retail with personalisation
The high street is experiencing turbulent times, with recent months seeing more and more consumers turning to internet shopping for convenience, choice and cost effectiveness. And unfortunately for many of our favourite high street brands, this is having a significant impact on sales. French Connection, for instance, recently revealed that it saw a 6.8% decrease […]
Meet YR: the firm bringing personalisation to the world of fashion
Recycled, Rebranded and Rubbish? Why your branding has to reflect your internal operations
Latest guest blog from Martin Newman, Retail expert and Founder, The Customer First Group.x
Retailers! don’t just ‘do digital’, ‘be digital’
A new business book from Rob Laurens sets out a step-by-step process for ‘people-first business transformation’, urging businesses to think more holistically about getting in shape for the future.
What we can all learn from Barbie
Opinions about everything seem polarised these days, otherwise how do you get so many dictators running countries, or Brexit, or Trump, I could go on, but it’s too painful. We tell each other we need to have a debate about stuff, but never actually do because freedom of speech and freedom of expression, while […]
Own-brand retail promises to be a key battleground for retailers in post-Brexit Britain
After more than two years of political uncertainty, it’s fair to say that the UK is still no closer to agreeing what form Brexit will take.
What will retail business models look like this year?
2019 gives the opportunity for retailers to change outdated traditions and define a new vision for the future
Retail Connections Q&A: Sole Supplier
Meet George Sullivan, the rising sneaker star who plans to ride the athleisure wave