Latest events & articles

Editorial

Retail needs CEOs who will lead on tech

There’s already lots of good tech operating within retail departments but who will integrate everything so that all staff in all channels have a single view of stock, order and customer? Read Chris Field’s blog.

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Editorial

Black Friday 2019: What retailers and consumers learnt

One significant shift we’ve seen is the way in which some consumers are questioning how good the so-called Black Friday deals really are. Website crashes can also be a problem. How can retailers get Black Friday right next time?

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Editorial

Lakeland, JML and Amazon join Rylan on Channel 4 show

In the Buy It Now for Christmas series, inventors from across the UK will have 90 seconds to pitch to an audience of real shoppers and will receive live feedback on their products.

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Editorial

Online retailers don’t understand the role of the store

After running a keynote at the White Label World Expo in London this week, I’m now pretty clear that the only people holding back the integration of multiple channels around the needs of the customer, are the owners themselves.

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Editorial

Mobile-driven Black Friday kick-starts Christmas

What can we expect of Black Friday 2019? According to ShopperTrak’s new Festive Peak Shopping 2019/20 report, this Black Saturday is predicted to be the second busiest in UK stores of the entire Christmas trading season, after Super Saturday (21st December) which takes the top spot.

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Editorial

Review: Restaurant & Bar Tech Live 2019

Live debates, technology demos, a dedicated networking area, even a ‘Nightclub Zone’ – there was plenty to discover this year’s Restaurant & Bar Tech Live Show. Read our review.

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Editorial

Yapster’s Rob Liddiard talks ‘digital leadership’ in hospitality

Rob Liddiard knows a thing or two about the importance of engaging your customer-facing workforce in the hospitality sector. His session at Restaurant & Bar Tech Live on Tuesday 19th November was entitled: Making reality meet expectations: how digital leadership can help marketing campaigns reach the front line.

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Market report

Reflexis

The UK retail sector is facing a series of serious challenges on numerous fronts, with physical stores under the greatest pressure. These challenges include declining sales, increasing costs and fierce competition from online competitors. The long-tail Brexit effect is also continuing to negatively impact the sector in multiple ways – not least consumer confidence. How […]

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Market report

Claranet

Reimagine retail with Claranet’s report on how leading retailers are reorganising their businesses around emerging technologies. To find out more and download the report click on the link below:   Download Claranet’s report here >>   

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