Latest events & articles

Pandemic prompts love for own-label amongst European shoppers as price sensitivity rises

Pandemic-fuelled price sensitivity is making European shoppers less loyal to brands, prompting shoppers to switch to own-brands rather than private-label products, the latest research from Pricer, the world’s most reliable provider of ESLs (Electronic Shelf Labels), reveals.  Original research of over 10,000 European shoppers in Pricer’s latest report – Retail Europe Shopper Outlook 2021 – […]

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Editorial

It’s time to stop talking about the future: 10 takeaways from Retail Week Live

Following two days at this year’s Retail Week Live in London, after a gap of two years, several pennies finally dropped, as follows : We need to stop talking about the future because it has already arrived and is busy slapping some people in the face. Hard. Most retailers want to talk about what to […]

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5 things not to miss at Retail Week Live

With Retail Week Live making a welcome come-back to the ‘IRL’ events circuit this week, we round up five things not to be missed at the 2021 conference programme.   1. Going green with Superdry – how brands can accelerate sustainability agendas (Day 1 – 13 Oct 2021, 10am, Track Four) With sustainability still flying […]

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Golden Week loses its shine as international travel restrictions dulls footfall

The latest footfall data from Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, has shown that international travel restrictions on Chinese tourists has taken the shine off Golden Week for UK retailers. China’s ‘National Day’ Golden Week (1 – 7 October, 2021), traditionally sees large numbers of Chinese visitors travel to the […]

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Insight

ASOS is failing to go global

News that ASOS is going through yet another of its perennial troughs reveals the weaknesses that will lead to a fall in profits of up to £70 million next year compared to this year. The company is quite reasonably blaming freight and duties costs, inflation, the cost of coping with supply chain disruptions and having to […]

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Editorial

Making a connection with customers in store is key to the future of the store

While I am not as old as John Timpson the chairman of Timpson, I understand his annoyance at being called mate in a store. You can read what he said here : https://www.telegraph.co.uk/business/2021/10/11/getting-matey-customer-not-always-best-approach/ I also do not like to be called mate or chum or even bruv. However, I put this irritation behind me for […]

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Bedding brand, Piglet in bed, realises digital revenue growth with Wunderkind

Piglet in bed, the digital-first, eco-friendly bedwear and linen retailer, has partnered with Wunderkind, the leading consumer engagement platform that scales one-to-one messages for retailers and brands, to power its personalisation capabilities. The integration of Wunderkind’s solution has helped the bedding brand increase email-attributed revenue, grow its addressable marketing lists, and introduce sophisticated automation to its […]

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Editorial

Dinosaurs, democracy and next day delivery

Building more and more warehouses to serve ecommerce shows capitalism at its most rampant; there will be a price to pay. Post-industrial and farm land has been disappearing under warehousing and related logistics infrastructure for decades and now we are seeing offices, retail stores and land closer to cities being converted for logistics to fulfil […]

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Removal of tax-free shopping takes shine off UK as luxury shopping destination

The removal of tax-free shopping in the UK is set to impact the travel and purchasing decisions of international shopping tourists after the end of covid-related travel restrictions, the latest data from ESW (formerly eShopWorld) reveals. ESW’s ‘Global Voices: Pre-Peak Pulse 2021’ survey of almost 15,000 consumers across fourteen countries revealed the impact the removal […]

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