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Consumer trends

Can we see the intent behind new shopping journeys?

News that Homebase is to embed mini garden centres within six Next stores comes with both threats and opportunities. On the positive side, with the home sitting at the centre of the consumer’s universe during lockdowns, huge sums have been shelled out on homewares and gardening, and this looks set to continue as the UK […]

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Guest post – The information revolution at the shelf edge

Shoppers are demanding to know more and more about the products they buy, so how can retailers build this new-found need for knowledge into the buying journey, asks Duncan Potter, CMO at Pricer? It’s an open debate as to whether grocers have responded quickly and deeply enough to demands from their customers for more detail on […]

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Retail Technology Show 2022 – website now live!

Dynamic and ambitious events business, Nineteen Group, has today announced it has added Retail Technology Show 2022 to its portfolio. As the only trade show dedicated specifically for the retail technology sector, Retail Technology Show, with its mission to drive the industry forward through innovation, will bring together the brightest minds in retail and future-forward technologies next […]

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Boots deploys YOOBIC’s task management solution

YOOBIC, the leading digital workplace for frontline teams, announced today that Boots, the UK’s leading pharmacy-led health and beauty retailer, has deployed its platform across their 2,500 retail stores. By digitising in-store processes, YOOBIC will help Boots to reduce workload for colleagues and ensure a consistent customer experience across its store network. YOOBIC is a […]

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Fashion forward – looking towards the industry’s digital transformation

As with so much in life these days, the change we were all calling for a year ago no longer needs any help; the pandemic has done that for us. And no more so than in fashion, which has spent nearly a year being almost totally unable to depend on its primary channel to market, […]

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Nineteen Group announce the launch of The Retail Technology Show 2022

Put the date in your diary – The Retail Technology Show 2022 will take on the 26-27 April 2022. Dynamic and ambitious events business, Nineteen Group, has announced the launch of a new retail expo, The Retail Technology Show, which will take place at Olympia London in April next year. With its mission to bring […]

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Digital Mother’s Day boosts online revenues for retailers

As Mother’s Day moved online while the UK’s national lockdown continued, eCommerce revenues saw a boost. With Covid-19 restrictions preventing the family gatherings typically seen on Mothering Sunday, and hospitality venues and non-essential retail stores still closed, Brits turned to eCommerce to treat Mums. Online revenues bloom on Mother’s Day In the first two weeks […]

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ParcelLab – Operations Experience 2021: How does UK retail measure up?

With online sales continuing to boom with the undeniable shift to ecommerce seen during the pandemic, post-purchase experiences are becoming increasingly important in ensuring retailers not only convert a sale, but close the loyalty loop so that shopper returns, improving loyalty and driving up customer life-time value. The latest report from the leading operations experience […]

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Guest post – One year on: 5 ways the pandemic changed retail

With today marking a year since the World Health Organisation (WHO) declared the outbreak of Covid-19 a global pandemic, in the last 12 months retailers have delivered a masterclass in evolution. As the UK yo-yoed in and out of lockdown, retailers navigated new ways of operating, re-imagined new trading formats and pivoted to meet emerging […]

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