Latest events & articles

Editorial

Payment speed, security or a compromise? Insights from PayExpo 2019

Open banking, streamlined digital payment functionality through APIs and crypto currencies were all hot topics at this week’s PayExpo show in London.

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Editorial

Is jisp the affordable face of scan & go technology?

Retail Connections enjoyed a demo of jispGO last week at the Retail Week Tech show in London. jisp creates frictionless shopping experiences thanks to built-in NFC technology that allows customers to access instant product information to their phone with just a tap.

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Advertorial

Meet BrewDog and Coppa Club at Restaurant & Bar Tech Live

Restaurant & Bar Tech Live will be hitting London’s ExCel on the 19th and 20th of November. The free event promises to connect bar and restaurant professionals with over 15,000 decision makers actively looking to streamline their operations, enhance their efficiency and improve the customer experience.

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Editorial

Co-op takes to the task in hand

Mobile task management solution empowers store colleagues and simplifies store operations The Co-op has increased in-store task completion by more than a third just five months after launching MyWork, a mobile task management system, across its network of 3,750 stores and 70, 000+ store colleagues. Previously store colleagues had been inundated with multiple communication channels, […]

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Editorial

Keeping in the Loop: analysing customer feedback at scale

We caught up with German-founded customer feedback analysis start-up Zenloop at Ecommerce Expo who provided an insightful session on how to identify churning customers, win them back, and how to analyse the reasons for their churn. Founded in 2016, Zenloop works with customers in a number of verticals, from consumer brands, to travel, including award-winning […]

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Editorial

China’s retail giants in the spotlight at Retail Week Tech

You can’t talk about the future of retail without looking to China, so it was fascinating to hear from China’s biggest retailers at Retail Week’s Tech show recently.

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Editorial

Tech muscle: The biggest, fastest adidas store is opening in London this month

Sportswear giant adidas sees itself as an omnichannel Olympian, building muscle and speed into its digital strategy with performance-enhancing technology. This came across loud and clear during a presentation at the Retail Week Tech event in London on 2nd October 2019.

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Editorial

Building an effective customer journey across multiple touchpoints

Building an effective customer journey across multiple touchpoints was the topic passionately debated by Paul Kraftman, Chief Executive at Menkind, Rachael Jones, Former Head of E-commerce at Seedlip and David Kohn, Director of Ecommerce at Heal’s at Ecommerce Expo last week. Moderator Nick Everitt, Director of Advisory EMEA at Edge by Ascential, opened the panel […]

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Editorial

IRC 2019 Preview: Discover winning retail strategies  

To be successful in the current climate retailers must prove themselves to be adaptive, creative and brave enough to enact change when necessary. At InternetRetailing Conference 2019 the aim is to question well established retail concepts; equipping digital leaders with a platform to learn, network and continue developing their digital retail and multi-channel strategies.

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