Latest events & articles
Rapha on riding the trend for community retail
With community increasingly taking center stage in driving performance for many businesses retail strategies, Retail Connections caught up with Caroline Crosswell, Director of Retail at Rapha Cycle, during her fireside chat at Retail Week Tech. to find out how Rapha is ripping up the retail rule book and driving performance by putting community before commerce. […]
What if … Who will give retailers permission to change?
While I am happy to see so much great tech being adopted in retail today, I am still worried that many of the fundamentals – structural, cultural and political – are not being addressed.
Sainsbury’s ‘On The Go’ blends café culture with the corner shop
Sainsbury’s has opened its first On The Go store in Mansion House, London moving in on classic Pret a Manger territory. Shoppers can buy coffee, prepared breakfasts, lunches, dinners and snacks to take away or eat in.
The Gym Group tones up online performance ahead of January peak
The Gym Group, the fast-growing operator of low-cost gyms, has optimised its online platforms to support its peak January trading period. Founded by ex-England squash player, John Treharne, as a single site gym in 2008, The Gym Group has seen rapid growth. With its affordable price point, no contract and 24/7 opening times, it now […]
Why speed to deliver may be Amazon’s undoing
In the era of sustainability, can Amazon’s obsession with its three business drivers serve it in the future?
How come retailers suddenly want to talk about staff?
Retail store employees reading anything about the future of work can perhaps be forgiven for thinking, “Oh, so NOW you value me,” as the media fills up with stories about who will actually run the store of tomorrow.
UiPath – RPA the next step in retail automation.
UiPath – RPA the next step in retail automation. Discover how Robotic Process Automation (RPA) can quickly and effectively integrate legacy systems and drive digital transformation for retailers. While artificial intelligence is a disruptive technology often needing root and branch transformation of systems RPA can automate critical tasks, bringing a wide range of benefits, by […]
Tribe – Preparing for perma-peak
Tribe – Preparing for perma-peak The traditional ebb and flow of the retail calendar has changed beyond recognition thanks to the Amazon-isation of retail. Discover the new factors that trigger trading spikes and how you can best optimise your ecommerce platform to ensure you remain operational, no matter what happens. Read the report from Tribe […]
JML’s vision: Video, ‘dataism’ and Amazon’s customer experience problem
We’ve all seen them, JML’s aisle-end concessions in Asda, Boots and Robert Dyas, showing looped product demos with that trademark voiceover. What’s the secret of this unique brand’s success?