Event preview: Savant eCommerce London Conference

Customer experience (CX), digital transformation and data-driven digital commerce – just some of the hot topics being addressed at this year’s Savant eCommerce London Conference.

Taking place on 17th and 18th September at Skyloft, Millbank Tower in London SW1, this is an unmissable opportunity for senior ecommerce professionals to learn, network and build meaningful relationships.

Now in its 6th year, the 2019 conference will focus on ‘cultivating end-to-end growth in ecommerce’, with an agenda specially designed to be forward thinking and innovative. An advisory panel of ecommerce experts from Staples, Coca-Cola, Butlers, PVH and Ikea helped curate the event, to ensure a practical, commercial, international focus is adhered to.

Who will be there?

Attendees will hail from the ecommerce pure play market, as well as from omnichannel retailers across Europe. Top level speakers and industry leading executives will take to the stage to discuss the latest trends. Don’t miss:

  • Louisa Nicholls, Senior Digital Trading Manager, John Lewis
  • Melissa Weston, Marketing Lead UK & IE, Zalando
  • Jean Roth, Head of eCommerce Applications Management, Hugo Boss

Retail Connections is delighted to be a supporting media partner of Savant eCommerce London.  The event is also being partnered by leading lights in the retail technology scene – BounceX, Stuart, Yotpo, Optimizely, AB Tasty, ParcelLab, Contentsquare and Napse, to name a few.

What’s on the agenda at Savant eCommerce London?

It’s clear that the UK market is currently associated with dynamics such as volatility, disruption, and declining confidence and spending. As a result, there is a heightened sense of urgency to drive profitability. These conditions present an opportunity to brands and retailers to reassess, reinvigorate and streamline their end-to-end eCommerce proposition.

Over two days, speakers and delegates will be exploring what can be optimised across the customer journey to improve both customer experience and profitability under these changing market dynamics.

Data-driven successes

On the first day the aim is to share inspiration on the ‘small wins’ created by data-driven personalisation and conversion optimisation along the customer journey.

On the second day there will be a chance to look at the bigger picture, identifying the opportunities that the changing market dynamics in the UK are creating.

“Here, we will delve into the collision of online and offline and how to redefine what profitability of eCommerce looks like under this new norm,” say the organisers at Savant Events. ”We will also look at how brands and retailers can expand their ownership and control of the value chain through data-driven strategies, value-driven consumption and service-based added value.”

Savant eCommerce London takes place on 17th and 18th September

Skyloft at Altitude London, Millbank Tower, 21 – 24 Millbank, London, SW1P 4QP

Find the agenda and how to book here.

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