PayExpo Preview: Meet the game-changers of the payments industry

PayExpo is the UK’s largest payments conference and exhibition, this year taking place at the Business Design Centre in London on 8th and 9th October.

Around 2,000 delegates are expected to attend, eager to see the latest technology in payments, hear case studies and learn about innovative payment trends from banks, retailers, government, trade bodies as well as payments and compliance technology firms. It’s an ideal occasion to network and make valuable industry connections in this fast-changing sector.

Why payments professionals flock to PayExpo

Now in its seventh year, the event is ideal for payments professionals from a wide range of industry verticals. According to Andrew Earle, Event Manager at Clarion Events, delegates are typically involved in digital transformation projects, and might hail from ecommerce fraud prevention, or payments operations and management backgrounds.

Earle says: “A visitor’s interest may be in launching a new payment channel for a particular consumer audience or scaling the reach and functionality of an existing payments platform. PayExpo aims to provide access to a wealth of solutions and inspire new ways of working.”

“A key challenge for the payments community this year is meeting the requirements of Strong Customer Authentication which is being introduced as part of the second Payments Services Directive (PSD2). To help our audience understand these requirements and ensure compliance, the FCA will be on hand at PayExpo both in the exhibition hall and during their dedicated Payments Exchange session on day one of the show.”

Speed, ease and security of payments

There’s currently an industry obsession with finding ways to process payments faster, to make life easier and more secure for consumers. Payments professionals are also interested in fintech that helps control costs in payments processing and paves the way for evolving lifestyle demands.

This event also has its eye firmly on the future. For those keen for a vision of the market in 10 years’ time, there are expert discussions planned that cover off developments in mobile, cryptocurrency, prepaid, contactless, online, and the long term impact of challenger banks.

Meanwhile over 60 exhibitors will be on hand to showcase their innovations and share best practice advice with delegates. The exhibition is sponsored by Wirecard and is the ideal place to speak to payments support and technology experts from firms including Contis, Neopay, Rapyd, Digital Capital, Hello Soda, Hazelcast, viacash and Chetu.

It’s worth noting that entry is free for retailers, retail banks, gaming operators, start-ups, investors and venture capitalists.

Retail Connections is a media partner at PayExpo

At Retail Connections we think it’s vital to stay abreast of developments in friction-free payments, cyber security, omnichannel retail, cross-border transactions, and the use of APIs and Artificial Intelligence in banking and payments.

Retail Connections is delighted to be a media partner of PayExpo and we look forward to attending in October. Watch out for our review articles covering the key sessions at the event!

Speaker line-up – What to expect of PayExpo

Over 115 expert speakers make up the packed conference agenda planned by Clarion Events. Here are just a few of the industry names who will be taking to the stages, to share their payments insights and ideas:

  • Maha El Dimachki, Head of Department Payments/Retail Banking Division – FCA
  • Marion King, Group Director of Payments, NatWest
  • Jim Wadsworth, Senior Vice President, Open Banking, Mastercard
  • Mehdi Manaa, Deputy Director General, European Central Bank
  • Frank Jan Risseeuw, CEO, Yolt
  • Andrew Cregan, Policy Advisor – Head of Payments Policy, British Retail Consortium
  • Jianhua Shao, Solutions Architect, Alibaba Cloud
  • Nealle Page, Product Manager, Ocado
  • Laurence Krieger, COO, Tide
  • David Ross, Head of Payments, Now TV

These PayExpo conference sessions caught our eye!

Not to be missed is the 11.30 am ‘Retail & Payments: A view from BRC’ session on Tuesday 8th October. Andrew Cregan, Head of Payments Policy, British Retail Consortium will discuss some key innovations in the retail payments space and explore how the retail and finance sector could engage better with each other to deliver what customers want.

And if you’re keen to hear a cracking case study, don’t miss Federica Foldes, Gift Card Leader & International Gift card coordinator, from sports giant Decathlon and Clive Williams, Director, PSG International Ltd addressing Buy Now Pay Later, instalment payments at the point of sale. This takes place at 10.35 am on Wednesday 9th October.

Here are some other great sessions on the PayExpo Conference agenda:

Tuesday 8th October

12:10 – 12:45- Panel Discussion: Cashing in on payments tech

From AI and voice, to biometrics and Blockchain, the list of technologies disrupting the payments industry is growing rapidly. This panel discussion aims to analyse the latest emerging innovations, looking at ways to capitalise on the opportunities they present and discussing which technologies to adopt and when.


  • Matthew Key, Head of Customer Innovation, Global Banking & Financial Markets – BT Global Services
  • Fausto Dassenno, Head of Product & Tech B2C & Verticals – former eBay and Gumtree

Tuesday 8th October:

12:10 – 12:45 Panel Discussion; Instant Cross-Border Payments. The good, the bad and the ugly

This expert panel will discuss the hottest trends in Cross-Border payments and International Trade. Debate will focus on the challenges and opportunities for banks and other payment companies, homing in on how DLT (Distributed Ledger Technology) can transform the landscape.

Moderator – Imran Ali, Managing Principal – Answer Digital Payments


  • Chris Fletcher, Global Head of Digital & Channel Partnerships, Global Payments – Western Union
  • Jeremy Light, VP of EU Strategic Accounts – Ripple
  • Philip Enness, IBM Asia Pacific Market Development Leader World Wire & Blockchain – IBM

Tuesday 8th October

15:50 – 16:20 Panel discussion; PSD2, SCA regulated friction & the Retail World

This panel will examine a current pain point in retail – what the new directive and the introduction of SCA means for retail and how to leverage open banking to improve in-store and online payments.

Moderator    Mark McMurtrie, Director – Payments Consultancy Ltd


  • David Song, Head of EU Personal Finance Policy – UK Finance
  • Nealle Page, Product Manager – Ocado
  • Mardi MacGregor, Senior Associate – Fox Williams LLP

Spotlight on innovation: PayExpo’s Interactive Show Features

Visitors to PayExpo can meet and learn from the very latest Fintech start-ups in the Payments Dragons’ Den and the Start-up Hub, in partnership with the Department for International Trade.

“We love fintech start-ups and seeing how great things are being achieved from small companies that are appearing seemingly from nowhere, and shaking up the market,” says Andrew Earle. “We are dedicated to offering a platform for budding Fintechs to showcase their products and services, live on the show floor. After all, their success depends on getting the right support, advice and exposure to build a competitive product, attract investment and achieve scale.”

PayExpo is taking place on 8th and 9th October at the Business Design Centre in London.

Find all the details here.

Watch a summary of PayExpo 2018 in the video below:

Twitter: @PayExpo

Join Retail Connections

Register here

Related insights


Luxury retail’s ongoing love affair with store tech


Meet Kiva, the star of Amazon’s Prime fulfillment miracle


Amazon’s Tilbury Fulfilment Centre: 20 Fast Facts  


Trends 2020: The future of retail work


Lidl rumoured to be close to launching a UK web store


The online race to physical – Apple’s Ron Johnson on the new role of the store in digital retail

Join Retail Connections

Get the latest industry views and exclusive member offers sent direct to your mailbox.