Weekend Reading: Don’t miss these 3 brand new retail reports

Fieldworks Marketing has been working with some leading technology providers and publishers to produce and support industry reports that explore pressing industry issues of the day.

We know our readers are busy people, so here’s a handy snapshot of what this weeks top three cover, with some edited highlights.

Don’t miss these 3 reports:
Access Group

Access Group has produced an insightful report, Workforce Management: the case for human intelligence in automated retail.

Key take-away:

Forward-thinking retailers including Crew Clothing and WHSmith are using workforce management solutions to ensure they have a retail workforce fit for the future. The report explores in detail what can be achieved with this technology.

Download the your free copy of the report here:

Workforce Management: the case for human intelligence in automated retail 

Infor

The Retail Masterbuilders report is a blueprint for future-proof retailing.

Imagine you had all the tools, talent, and time to build a retail business from the ground up. What would you do? This eBook explores what it takes to build (or rebuild) a successful retail brand in today’s omni-channel world—even if you’re not starting from scratch.

Key take-away:

The argument for AI in retail is now clear – the value that lies deep in an ever-expanding data lake can only be found and harnessed with the help of AI algorithms, and most analytical applications are now taking advantage of AI and machine learning.

Download your free copy of the Retail Masterbuilders report here.

Retail Masterbuilders 

 

RetailEXPO

From a survey of 2,000 UK shoppers, this special consumer led report details what should be driving retail decision-making in 2019, where the industry is currently excelling, and where it is falling short. Who is winning in the CX stakes? The report reveals the best retailers for in-store and online customer experience, and who is re-energising their offering to match what consumers want and expect to see from retail. It offers inspiration, guidance and good practice for the sector to re-energise retail in 2019 and beyond.

Key take-away:

40% of consumers say they don’t enjoy making online purchases on digital home assistants,
such as Google Home or Amazon Alexa. So there is clearly more work to do with voice enabled commerce.

Download your free copy of the One Vision 2019 Retail report here:

ONE VISION: how to re-energise retail in 2019 and beyond

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