Axonify: Building a resilient frontline workforce for the retail revival

While retail has re-opened for business, it’s no longer business as usual.

How can you help your retail workforce embrace the new “normal” effectively and safely? You count on them to help you get things back up and running, and they count on you to support them continuously.

This report reveals how to build and maintain a resilient and engaged workforce and outlines:

  • How you do this is key to your success long term.
  • Do you have what they need to stay safe and productive?
  • How do you find the right balance between consistency and agility?
  • Which support strategies do you want to keep and which do you want to adapt to ensure you’re building a frontline workforce that’s resilient and ready for whatever lies ahead?
  • How can you empower your staff to deliver the service that customers are seeking?

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