Cegid – Redefining the in-store experience

Consumer have been getting used to taking control of their retail processes and experiences – more so during lockdown – so retailers need to embrace this self-service revolution.
Mobile holds the key to unlocking the self-sufficient buying journeys consumers now want.

This latest report from Cegid – Mobile POS: Redefining the in-store experience – looks at the growing trend for mobile-empowered shopping experiences.

It provides retailers and brands with actionable take-aways on how to embed mobile into their omnichannel operations to enhance CX, drive conversions and win loyalty.

In the report, you’ll find:

  • Insight on mobile for e-reservation, Click & Collect, Ship-from-Store and Endless Aisle
  • What contactless delivery looks like after Covid-19 and how mobile helps
  • How customers will interact with you through their own mobile devices
  • Top tips for your own mobile roll-out

Download the report: here

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