Tesco knows that discounting is not just about price

Tesco’s new discount chain, Jack’s, is making it easy for its customers to shop by offering them a self-scan app called Shop Smart, on their own phones. Customers have to be registered for both scanning and payment, so they can simply pay by tapping their phone on a self-service checkout terminal. The technology is not …

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Fashion’s Narnia: The £32k of unworn clothing lost in Britain’s wardrobes

Brits are hoarding tens of thousands of pounds worth of clothes that they’ve never worn in their wardrobes, as revealed by the latest data from True Fit. Research from over 2,000 consumers polled as part of True Fit’s Fashion Derailed report showed that over a lifetime Brits will amass £32,951 worth of unworn clothing in …

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Middle East malls in focus

Across the Middle East, shopping malls fulfil an important cultural and social need. ShopperTrak’s latest in-depth report explores this unique market and the challenges on the horizon. It examines how Middle Eastern mall owners and retailers stand to benefit from using traffic data to better understand shopper journeys, and tailor service and experiences to very  …

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Don’t get mad with Black Friday, get even

For an event that wasn’t even created in the UK, it’s amazing to discover that more UK than US retailers take part in it, according to Wirecard and others. And all this despite the fact that both retailers and consumers seem to have developed a dislike for this opportunity to screw up Christmas. Whilst no …

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Habitat Brighton – big opportunities for clienteling

Habitat’s first high street store for 10 years opened its doors in Brighton on 8th November, and it has proved an instant hit with Sussex locals. On Saturday 10th when Retail Connections visited, the new flagship was jam-packed, and there was a tangible buzz of shopper enthusiasm in the air. Everyone loved the 25% discount …

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Diebold Nixdorf maps out route for self-service in fashion retail

Self-service in fashion retail was the focus of an event in London between 6-7 November, hosted by Diebold Nixdorf in association with an array of key industry partners.

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Fashion retail genomics: True Fit aims to put science behind brands’ personalisation strategies

True Fit launches two new solutions aimed at giving the fashion retail industry the data required to power their often fragmented personalisation strategies.

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ReBOUND event drums up serious debate around returns

Graham Best, CEO of ReBOUND Returns is championing the issue of returns. He feels the internationalisation of reverse logistics, data-driven costing structures, and the customer proposition around returns are all worthy of more serious attention in retail board rooms and across the industry generally. Doing so will drive more professionalism and profitability, he says. On …

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Five questions to ask your prospective workforce management partner

Retail Connections attended Reflexis’ recent EMEA Customer Forum, and has put together five questions retailers should be asking their prospective workforce management partner.

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Are you measuring laughter per square foot?

Retail Connections attended a retail evening hosted by Klarna, to hear expert consumer insights from the industry.

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