ReBOUND event drums up serious debate around returns

Graham Best, CEO of ReBOUND Returns is championing the issue of returns. He feels the internationalisation of reverse logistics, data-driven costing structures, and the customer proposition around returns are all worthy of more serious attention in retail board rooms and across the industry generally. Doing so will drive more professionalism and profitability, he says. On …

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Five questions to ask your prospective workforce management partner

Retail Connections attended Reflexis’ recent EMEA Customer Forum, and has put together five questions retailers should be asking their prospective workforce management partner.

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Are you measuring laughter per square foot?

Retail Connections attended a retail evening hosted by Klarna, to hear expert consumer insights from the industry.

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Supporting the luxury fashion industry of the future

Following the recent fashion week fanfare in New York, London, Milan and Paris, the verdict is in, the industry is in good shape.

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What is a retailer? Part 3

Why plenty of businesses must be feeling like Sisyphus, as retailer margins erode.

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In a tough retail market, no one is immune

What Zalando’s recent results say about the state of retail.

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Rising to the challenge of international returns

Returns management is a headache for most supply chain directors, but don’t let it become migraine territory, says ReBOUND.

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Retail returns: turning a nightmare into an opportunity

Speakers and delegates concluded that today’s consumers crave convenience, no matter which ‘shopper journey’ they are embarking on

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eTail Fulfilment & Returns 2018: From click to customer 

A central theme of this year’s eTail Fulfilment & Returns  conference is the future of stores versus online. It’s a monster of an issue that has been debated fiercely in business circles for the best part of a decade.

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Your cutting edge may be someone else’s everyday tech

How many retailers do you know who are happily progressing on their change journey, but you strongly suspect they’ll never make it, or will get there just too late?

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