Unlocking the next dimension: Retailing in the Metaverse

Several sessions at the National Retail Federation’s recent Big Show looked at the opportunities afforded to retailers by the metaverse – a term first coined in 1992 to describe a blending of digital and physical existence.  Here, Mecah O’Meara, Account Director at Fieldworks Marketing, the UK’s only retail tech PR and content specialist, rounds up …

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Cracking the code: Victoria’s Secret journey to successful global direct-to-consumer commerce

Long before it even began trading online, lingerie, clothing and beauty brand, Victoria’s Secret, was pioneering a direct selling model via its catalogue offering. Speaking at the National Retail Federation’s recent Big Show in New York, Chief Operating Officer at Victoria’s Secret, Ishan Patel, reflected on the brand’s digital transformation, with the retailer now selling …

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LoyaltyLion to host Loyalty Connect 2022

Data-driven loyalty and engagement platform, LoyaltyLion, will be hosting its ecommerce conference Loyalty Connect 2022 next week (27th January 2022). The virtual conference will bring together ecommerce experts and speakers to share their insights and trends for building customer loyalty and increasing retention rates. The keynote will be delivered by Fieldworks MD, and Retail Connections …

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Retail Technology Show – registrations open for new flagship retail event

Registrations for Retail Technology Show, the event that brings together Europe’s most forward-thinking retailers and leading tech innovators, are now open, as it welcomes retail professionals, technology providers and industry luminaries to the leading trade event. Retail Technology Show is the foremost platform that fast-forwards retailers’ digital transformation strategies and empowers retail businesses to thrive, …

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Pret boosts staff pay for a second time as it battles covid recovery

Pret a Manger will increase staff wages for the second time in four months as the sandwich chain looks to battle widespread worker shortages caused by the pandemic. The £9.2million investment in its frontline workforce will see 8,000 staff benefit from the pay boost, as the quick service retail (QSR) business recovers from the impact …

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Digital fashion sales saw December uptick despite Plan B curbs

UK digital fashion revenues and traffic remained resilient in December, despite Plan B covid curbs and consumers limiting pre-Christmas socialising amid Omicron fears, according to True Fit, the leading data-driven consumer experience platform that decodes fit and size for leading apparel and footwear retailers. Website traffic saw digital browsing peak early as shoppers looked to …

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Bank holiday footfall boost after Boxing Day sales slump

Shopper traffic over the Christmas bank holiday remained almost a third down on pre-pandemic levels, falling to -27.8% compared to 2019 across all retail settings on Monday 27 December, the latest data from Sensormatic Solutions showed. However, footfall saw a marked uptick yesterday (Tuesday 28 December), the second day of the Christmas bank holiday, recovering …

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Omicron fears knock out Boxing Day footfall

Shopper traffic on Boxing Day fell, down 61.2% on pre-pandemic levels, the latest data from Sensormatic Solutions showed, as consumers stayed away amid Omicron fears and major retailers closed stores to say ‘thank you’ to staff. Data from Sensormatic Solution’s footfall index, which captures 4billion shopper visits globally each year, has shown that High Streets …

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Super Saturday arrives early as shoppers seek to beat shipping delays and supply chain issues

Digital shopping saw a Super Saturday uptick, but the surge in online shopping peaked a week earlier as consumers looked to get ahead with festive gift buying, the latest data from Wunderkind, the leading consumer engagement platform that scales one-to-one messages for retailers and brands, revealed. Web revenues on Super Saturday (18 December 2021), traditionally …

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Super Saturday footfall subdued by shoppers’ Omicron fears

UK footfall on Super Saturday (18 December) was down -26% compared to pre-pandemic levels, according to the latest data from Sensormatic Solutions, as Omicron fears keep shoppers away from the High Street. Data from its footfall index, which captures 4billion shopper visits globally each year, has shown that while shopper counts were up +22% year-on-year …

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