How changing shopping habits have affected Zalando

Anyone selling on line is obsessed with raising average order value but consider the news from Zalando, which revealed to Retail Week that its profits are being held back because of changing shopping habits, which includes a decline in the average basket order size as customers order more frequently. This changing habit was not explained …

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Opinion: a penny for your thoughts, Alex Baldock

The first major task for Alex Baldock as Dixons Carphone CEO is to navigate the business out of its data breach black hole, but there’s an opportunity to set a cybersecurity agenda for the wider retail industry.

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What do you know about me? Consumers highlight data trust concerns

New data trust research from analysts Frost & Sullivan suggests there’s a significant gap between how organisations view their responsibilities on data stewardship and consumer expectations around how organisations protect their personal information.

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Dixons Carphone data breach: what the experts say

Dixons Carphone has issued an update on the data breach it revealed in June – the problem was worse than originally thought. Retail Connections gathers insights from the industry on where the retailer goes from here.

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Time to think differently about the future of retail

Ever noticed how news comes in waves – good follows bad, follows good, and so on. Only two years ago, we were all talking about the amazing future of the store; then we decided it was all over for the store, and that’s kind of where we are now – talking about how the high …

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Opinion: latest tech deals are attempt at changing retailer culture

Changing retailer culture in organisations that have operated in the same way for years is a known big challenge, so tech companies are entrenching themselves within their four walls.

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Vendor view: why new-look retail tech partnerships are emerging

Retail Connections gathers views from prominent figures in the retail technology industry to get the lowdown on a raft of new-look retail tech partnerships cropping up across the globe.

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Walmart and Microsoft cement partnership with 5-year technology deal

Walmart and Microsoft partnership is part of a growing trend of strategic tech-retailer collaborations to take competition to Amazon and other global retail titans.

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Opinion: It’s open all hours for UK stores on Sunday after all

Football’s not coming home and nor are staff in UK stores (until their usual shift finishes).

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How Superdrug continues to thrive on the UK high street

Pre-tax profit at Superdrug was up 16% last year off the back of £1.24 billion revenues. Retail Connections has picked out some of the key drivers of its success.

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