Can we see the intent behind new shopping journeys?

News that Homebase is to embed mini garden centres within six Next stores comes with both threats and opportunities. On the positive side, with the home sitting at the centre of the consumer’s universe during lockdowns, huge sums have been shelled out on homewares and gardening, and this looks set to continue as the UK …

Read more

Is the UK ready for the new M&S

We’ve all got used to Marks & Spencer talking about transformation, even in the days of Stuart Rose, who delivered profit but very little change in terms that we now understand it. Ten years later, after six years of Marc Bolland and nearly four of Steve Rowe, it is clear that real change may be …

Read more

Burberry and Tencent blur the lines between on and off line

The difference between a physical and a digital store is narrowing, particularly in the minds of younger shoppers for whom a store is any channel they can buy through. Recognising this, Burberry and WeChat owner, Tencent are trying something new that they refer to as a luxury concept store using social media interactions. The social …

Read more

Will brands dilute themselves through celebrity tie ups?

The Gap in the US has done a deal with music mogul and entrepreneur, Kanye West, and Coty has taken a controlling stake in Kylie Jenner’s beauty business. It is now worth asking whether brands are putting short term gain ahead of brand reputation. Certainly, there are more tie ups than ever, as part of …

Read more

How will global fashion cope with the Buy now, Wear now generation?

There is a misalignment between supply and demand in global fashion, said Sarah Curran-Usher, co-founder of Fitzrovia Investment Advisors and retail advisor to True Fit at True Fit’s June 11 webinar – Restitching Apparel’s Supply Chain. She talked about how consumer behaviour has changed during lockdown and how the pandemic has accelerated various trends that …

Read more

The post-pandemic shopper: Has coronavirus changed retail forever?

As the UK enters week six of lockdown, Germany is one of the first European countries that is slowly lifting restrictions and allowing non-essential retail businesses to open their doors to customers, albeit with strict precautionary measures in place.  German shoppers must wear face masks, respect social distancing and there can only be one customer …

Read more

Brace yourself for ‘Return-uary’. How best can retailers protect profit margins amid a tidal wave of returns?

It’s that time of year, dubbed Return-uary by analysts, when ecommerce retailers brace themselves for a tsunami of returned golden-quarter goods. The Royal Mail predicted that on January 2 alone online returns would spike by as much as 72%, compared to the average number of returns per day in December. It’s a huge challenge for retailers …

Read more

Alibaba sets Singles’ Day record with big focus on livestream shopping

Chinese e-commerce giant Alibaba set a sales record on Singles’ Day on Monday (11th November), the world’s largest 24-hour shopping event. By the end of the event, Gross Merchandise Value stood at 268.4 billion yuan or $38.4 billion – a 26% rise from the figure posted for Singles’ Day 2018. That’s a marginally slower growth …

Read more

Peak: The Top 5 Busiest Shopping Days

Johnson Controls today announced that Sensormatic Solutions, its leading global retail solutions portfolio, has released the annual ShopperTrak predictions of the top five busiest UK shopper traffic days for peak trading 2019. With more than 1.5 million data collection devices in the retail marketplace, the ShopperTrak brand captures 40 billion shopper visits each year. Top …

Read more

GAP – 50 Years of Denim

GAP is turning 50! To celebrate 50 years of selling premium Denim, the retailer is hosting an exclusive pop-up in London’s Soho, as part of its ‘It’s Our Denim Now’ autumn campaign. Retail Connections headed down there to see what was on offer. Located at 52 Brewer Street, the store showcases the limited edition 1969 …

Read more

Join Retail Connections

Get the latest industry views and exclusive member offers sent direct to your mailbox.