Supply chain problems are no bar to convenience retail growth

The concern over rising prices due to supply chain issues resulting from both Covid and Brexit hides the fact that UK consumers have never had more choice of products and locations, and this trend will continue to grow. The evidence is everywhere. For instance, the new owners of Asda are planning (says the Sunday Times) …

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Consumers find new allies in their search for justice

Consumers in theory have plenty of champions to get things done in society. The hierarchy is government, NGOs, lobbyists and industry bodies, Citizens Advice, parish councils and local pressure groups. But until now, businesses have kept out of politics unless it touched them directly; they tended to lean heavily on talk rather than action, excusing …

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Homes on the high street are only part of the answer to the retail crisis

Nature abhors a vacuum and no bigger vacuum than the UK high street where one in seven shops are now vacant, not shut until all legal restrictions on human movement and the owners can open again, but vacant. They may not reopen as shops even again as the law changes on August 1 allowing empty …

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Watch out, there’s a TikTok about

While retailers and brands are limbering up for the great bounceback as retail reopens and consumers start to loosen their purse strings (we hope), they should start testing some of the newer channels to market that appear to be delivering spectacular views and click throughs. Take luxury brand Balenciaga which ran a shoppable campaign on TikTok over …

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What are the 15 most important technologies retailers will need post-Covid?

Having read almost every single report talking about what retail will look like after Covid, I feel it’s time to comment broadly on the many findings, some of which are contradictory, and therefore not always helpful for retailers trying to plan their entry into the so-called new world. The real stand out contradiction was the …

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Can we see the intent behind new shopping journeys?

News that Homebase is to embed mini garden centres within six Next stores comes with both threats and opportunities. On the positive side, with the home sitting at the centre of the consumer’s universe during lockdowns, huge sums have been shelled out on homewares and gardening, and this looks set to continue as the UK …

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Is the UK ready for the new M&S

We’ve all got used to Marks & Spencer talking about transformation, even in the days of Stuart Rose, who delivered profit but very little change in terms that we now understand it. Ten years later, after six years of Marc Bolland and nearly four of Steve Rowe, it is clear that real change may be …

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Burberry and Tencent blur the lines between on and off line

The difference between a physical and a digital store is narrowing, particularly in the minds of younger shoppers for whom a store is any channel they can buy through. Recognising this, Burberry and WeChat owner, Tencent are trying something new that they refer to as a luxury concept store using social media interactions. The social …

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Will brands dilute themselves through celebrity tie ups?

The Gap in the US has done a deal with music mogul and entrepreneur, Kanye West, and Coty has taken a controlling stake in Kylie Jenner’s beauty business. It is now worth asking whether brands are putting short term gain ahead of brand reputation. Certainly, there are more tie ups than ever, as part of …

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How will global fashion cope with the Buy now, Wear now generation?

There is a misalignment between supply and demand in global fashion, said Sarah Curran-Usher, co-founder of Fitzrovia Investment Advisors and retail advisor to True Fit at True Fit’s June 11 webinar – Restitching Apparel’s Supply Chain. She talked about how consumer behaviour has changed during lockdown and how the pandemic has accelerated various trends that …

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