Consumers opting for price over high-speed convenience prompts downturn in demand for q-commerce formats, Pricer research reveals
Cost-of-living pressures are prompting consumers to move away from q-commerce, as shoppers swap the higher basket prices of rapid deliveries for in-store deals and discount grocery retail formats, the latest research from Pricer, the world’s most trusted supplier of shelf-edge automation solutions, reveals. Original research of 1,000 UK shoppers by Pricer showed just 7% of …
Real-time price comparisons top shoppers demands for improving CX at the shelf-edge, Pricer’s research reveals
With inflation remaining high, price-conscious UK shoppers now want the shelf-edge to become more dynamic when it comes to pricing and promotions to help them secure the best deals, the latest research from Pricer, the world’s most trusted provider of shelf edge automation solutions, reveals. Original research of 1,000 UK shoppers by Pricer showed that …
Consumer research from Akeneo reveals changing shopping habits of price-conscious consumers
Akeneo, the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World, an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them. The findings reveal that consumers expect reliable, rich, consistent, and informative product …
Personalisation comes at a cost, as yet uncounted
There is always another side to the breezy optimism with which the media and tech companies talk about the bright future where every single customer will have their journey personalised from communication and device, through channel mix, all the way to delivery and returns. And that’s without adding customisation of the actual product which we …
Retail Economics lays out the year for retailers at the Delivery Conference
Whether the UK goes into recession or not is kind of a red herring given that the challenges facing retailers this year are real, significant and won’t go away by themselves – retail has its work cut out. Richard Lim, CEO of Retail Economics opened this year’s Delivery Conference and laid out the true picture …
Where will retailers spend their tech dollars in 2023?
No reminders are needed that 2023 and 2024 are going to continue to be tough for retailers. And this will have an impact on tech budgets. We’ve already seen a cooling in spend in 2022 as retailers renegotiate things like support contracts, delay projects or narrow their scope as they look to navigate economic headwinds. …
The growing conscience of the fashion-conscious: Sustainability and authenticity become key considerations for UK fashion shoppers
UK consumers are increasingly rating sustainability and brand authenticity as key consideration factors in their fashion buying decisions, the latest research from Centra, the headless commerce platform for fashion and lifestyle brands, reveals. Original research of over 2,000 UK shoppers in Centra’s latest report How your brand can capture its full potential globally showed that …
Retail spending continues to fragment and strengthens the case for better planning
A new survey among Swedish consumers is an indicator of the impact falling confidence is having across Europe. As EY predicted earlier in the year, rising costs due to inflation are forcing consumers to focus on necessary purchases mainly food, as opposed to high ticket items and non-essentials including TVs and furniture. Retail sales in …
Brands and own label battle it out over Tibbles the cat
Much has been made of the growth in own and private label sales. I’m combining them because they are both about supermarket profits and both are a threat to brands, although there are instances where both can co-exist on the shelf and thrive together. According to ingredients supplier Kerry and NielsenIQ quoted in Grocery Dive, …
When research becomes a distraction
Research that underplays the importance of price and overplays the value of value, is not helpful, even thought it always generates a headline. Consumers do indeed want more than just low prices when they shop, but I can confidently bet that research into what consumers say they want and what they actually do will always …