RetailEXPO Virtual Conference – Mark Price on retail in a post-Covid-19 world
The UK High Street will be forever changed as Covid-19 accelerates many considerations – both challenges and opportunities – for retail businesses. This is a new era for retail, including the creation of exciting opportunities reinvigorating local and independent retail businesses, said former Trade Minister and ex-MD of Waitrose, Lord Mark Price. Delivering the RetailEXPO …
Kantar webinar highlights: Employee resilience in an uncertain world
What is the likely impact of the coronavirus pandemic on employees? Kantar held a webinar (Tuesday 28 April 2020) to share their ideas on how businesses can ensure employees are safe, secure and listened to. Extreme stress in the workforce Employee experiences of the crisis cannot be ignored says Kantar, which was able to share …
Payment speed, security or a compromise? Insights from PayExpo 2019
There’s a great deal of innovation within the UK payments landscape – from the emergence of challenger banks, to fintechs driving simplification of infrastructure, to the use of AI in payments processing. We attended PayExpo the UK’s largest payment event this week (8th and 9th October) to hear about the latest trends. Payment speed, security …
Zalando breaks the Brexit business blockade
Amazon is such a massive distraction for UK retailers that they often forget that there are plenty of countries where Amazon is weak or even not present. In the current Brexit crisis that is clearly creating stasis, smart retailers are redoubling their efforts to grow their businesses abroad. In Europe, the stand-out opportunity for those …
How to get things done after Future Stores 2019
We’ve all had the conference experience. We leave fired up with enthusiasm to put what we have learned into action. A day later and business as usual has resumed. Then the weekend when real life takes over. And then Monday morning where the harsh reality of last week’s sales figures completely swamps any plans we …
12 things we learned from the BRC’s Reinvention Retail event
‘Reinvention Retail’ proved to be a day of stimulating discussion around the future of retail, well attended by British Retail Consortium members and partners. Technology companies including True Fit, Qlik, YR Store and Hero were on hand in the Future Zone to demonstrate how technology is helping retailers realign to customer needs. Here are just …
Get ready for Drapers Digital Festival!
Are you ready for Drapers Digital Festival? The fashion bible’s annual digital summit takes place Wednesday 15 May and the great and good of the industry are adding the finishing touches to their big presentations. Among the speakers will be Harrods Customer Insights Director David Boyle, who will be lifting the lid on the luxury …
Visionaries celebrated at NRF Foundation gala awards
At this years’ NRF Foundation gala awards American rapper Snoop Dogg presented “The Visionary” award to Chip Bergh, Levi Strauss & Co. president and CEO, in recognition of inspiring leadership with a record of transforming the retail industry for the better. Snoop Dogg made news recently as an investor and the new face of Swedish …
Robots now welcome in store
Robots are dividing themselves by roles, and in so doing, are emerging as important players in retail, after playing starring roles on YouTube but not really being taken all that seriously. The talking robot receptionist in hotels in Japan is unlikely to be anything other than a curiosity, despite the business case that a machine …
Are you measuring laughter per square foot?
Retail Connections attended a retail evening hosted by Klarna, to hear expert consumer insights from the industry.