The Retail Connections trends for retail in 2021

After a thorough review by our analysts of the current trends resulting from the massive shift from physical to digital retail in 2020, we look at how this will advance the case of many technologies that have been promoted over the last five years, some with mixed success. First we must agree what we are …

Read more

Burberry and Tencent blur the lines between on and off line

The difference between a physical and a digital store is narrowing, particularly in the minds of younger shoppers for whom a store is any channel they can buy through. Recognising this, Burberry and WeChat owner, Tencent are trying something new that they refer to as a luxury concept store using social media interactions. The social …

Read more

How will global fashion cope with the Buy now, Wear now generation?

There is a misalignment between supply and demand in global fashion, said Sarah Curran-Usher, co-founder of Fitzrovia Investment Advisors and retail advisor to True Fit at True Fit’s June 11 webinar – Restitching Apparel’s Supply Chain. She talked about how consumer behaviour has changed during lockdown and how the pandemic has accelerated various trends that …

Read more

Brakes digitally transforms on its mission to feed the nation in lockdown

Brakes, the UK’s leading foodservice wholesaler, has digitally transformed its operations during the covid-19 lockdown, openning up its B2B food delivery site to the public with the launch of a new Direct To Consumer (D2C) ecommerce offer, giving UK households an alternative to visiting the supermarket or relying on online grocery delivery slots. With the …

Read more

Urban fashion brand rag & bone on its latest personalisation strategy

Luxury urban clothing brand, rag & bone, has boosted onsite identification to improve targeting and drive revenues with a solution from BounceX (soon to be Wunderkind), the leading behavioural marketing technology provider. Founded in 2002, the New York-based luxury fashion brand quickly became synonymous with British heritage style that combines directional, modern design. Now, its …

Read more

Social distancing tech helping retailers reopen stores and warehouses

The need for social distancing technology has gained urgency as government-enforced Covid-19 restrictions are gradually being eased. On May 11th Prime Minister Boris Johnson said that some ‘non-essential’ shops may be able to reopen as early as June, although social distancing is expected to be in place for at least a year. Here’s a round-up …

Read more

Sonos hits the right notes with new ecommerce solution

Luxury smart speaker company, Sonos, has improved audience targeting efforts and onsite revenue capture with a solution from BounceX, the leading behavioural marketing technology provider. Sonos was founded in August 2002 from the desire to create a wireless audio service. The vision was simple: help music lovers play any song anywhere in their homes.  Its …

Read more

Pizza Hut trumps Domino’s on delivery

For those of you that thought only Domino’s delivered pizza, Analyst Lead, Tristan Burns’ presentation on day two of RetailEXPO uncovered the real truth, that other pizza delivery options are available. Pizza Hut has a dedicated digital business unit which exists to support the restaurants and franchisees, born in part out of rude comments made …

Read more

Behavioural economics: The science of keeping your customers engaged online

The coronavirus pandemic has caused havoc among UK retailers, but with the high street closed, the opportunity for ecommerce is vast. What can be done to aid website performance during this crisis? This is how Andy Mulcahy, Strategy & Insight Director, IMRG set the scene for a panel discussion during Retail Bulletin’s Online Conversion Summit …

Read more

Pret to sell coffee products through supermarkets and hints at ‘new operating model’

Pret A Manger says it will start selling a range of coffee products in supermarkets in the next few weeks. Its chief executive has hinted at a new operating model, which could have a massive impact on the retail property sector if Pret’s network of physical outlets is downsized after the coronavirus crisis. Pret is …

Read more

Join Retail Connections

Get the latest industry views and exclusive member offers sent direct to your mailbox.