ReBOUND event drums up serious debate around returns

Graham Best, CEO of ReBOUND Returns is championing the issue of returns. He feels the internationalisation of reverse logistics, data-driven costing structures, and the customer proposition around returns are all worthy of more serious attention in retail board rooms and across the industry generally. Doing so will drive more professionalism and profitability, he says. On …

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Supporting the luxury fashion industry of the future

Following the recent fashion week fanfare in New York, London, Milan and Paris, the verdict is in, the industry is in good shape.

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Rising to the challenge of international returns

Returns management is a headache for most supply chain directors, but don’t let it become migraine territory, says ReBOUND.

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Retail returns: turning a nightmare into an opportunity

Speakers and delegates concluded that today’s consumers crave convenience, no matter which ‘shopper journey’ they are embarking on

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Retailers should embrace Maximum Viable Product

Never mind minimum viable product, what about maximum viable product?

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Technology won’t solve retail’s customer insight problem

There’s only one person who knows the future of retail and that is your customers. Fact. Trying to second-guess what generation X, Y, Z and now Alpha will do next is almost impossible. And these newer generations don’t necessarily know what they want themselves, but they’ll be the first to know because they are the …

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4 AI lessons for CIOs to consider according to Gartner

The CIO community – in retail and across multiple other industries – has shown a significant level of interest in artificial intelligence (AI), but implementation remains at low levels, according to Gartner.

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Google’s mission to become an AI-first company

Machine Learning and AI is now at the forefront of Google’s focus. 

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Meet Nick Lansley, the ‘innovation insider’

How will AI innovation change the retail industry, and whose job is it to push the envelope?

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Kantar Retail: Why AI is an irresistible opportunity for fashion

Anusha Couttigane, senior analyst at Kantar Retail, insists AI isn’t simply the latest tech gimmick.

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