Sweaty Betty and Trinny London on how to build a tech stack for success

Last week, the Retail Connections team caught up with a panel of digital commerce leaders to explore how retailers can build the tech stacks needed for success.  Speaking on the IRX Main Stage, gym wear brand Sweaty Betty’s CTO, Simon Pakenham-Walsh, D2C beauty brand Trinny London’s CTO, Taher Khaliq, and Founder and CEO of Patchworks, …

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How Stelar plans to put the authentic back in authenticity

The fashion industry and its customers may have different ideas about what authenticity and sustainability really mean. Now a new generation of brands is crossing the chasm. Retail Connections talks to Stelar. I’m not having it anymore; being force-fed environmental messages by the fashion industry that I simply do not believe, or are not really …

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How will global fashion cope with the Buy now, Wear now generation?

There is a misalignment between supply and demand in global fashion, said Sarah Curran-Usher, co-founder of Fitzrovia Investment Advisors and retail advisor to True Fit at True Fit’s June 11 webinar – Restitching Apparel’s Supply Chain. She talked about how consumer behaviour has changed during lockdown and how the pandemic has accelerated various trends that …

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Pizza Hut trumps Domino’s on delivery

For those of you that thought only Domino’s delivered pizza, Analyst Lead, Tristan Burns’ presentation on day two of RetailEXPO uncovered the real truth, that other pizza delivery options are available. Pizza Hut has a dedicated digital business unit which exists to support the restaurants and franchisees, born in part out of rude comments made …

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Save the planet and make profits? It’s possible says Vivobarefoot’s Galahad Clark

Footwear brand Vivobarefoot is fully committed to protecting the planet. But as Founder and CEO Galahad Clark is the first to admit: “Even we don’t do sustainability perfectly at all.” His view is that we are all still a long way from sustainable nirvana. “But the more industry works together on systemic change and we …

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Sustainability in the real world: John Lewis & Partners

While the world talks about the sustainability dream that is yet to come, it is always refreshing to hear from a retailer for whom efficiency in the supply chain has always been important. Where Waitrose and John Lewis had, and still do for now, different ways of tackling this, the coming together of both businesses …

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John Lewis & Partners: Opportunities for the new single business

John Lewis and Waitrose are in a strong position to impress shoppers with ‘What Amazon Can’t Do’ (WACD) services and in-store experiences. This was the view of Simon Russell, Director of Operational Development at John Lewis & Partners, speaking at Retail Connections’ ‘Little Earthquakes’ panel discussion on 16th October in London. Opportunities as departmental silos are …

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Retailer Q&A: The Pud Store founder Frances Bishop

Independent childrenswear retailer The Pud Store was founded by Frances Bishop in 2014 and specialises in past-season designer clothing for boys and girls. The company currently operates four stores in the North of England, in Mansfield, Newark, Doncaster and Sheffield and also trades via a Facebook page with 17,000 members. Entrepreneur Bishop is a working …

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Wowcher: How the marketing platform works its personalisation magic

Wowcher, the performance marketing platform, connects business with over 20 million people across the UK and Ireland. Website, app and emailed offers are tailored to subscribers across 52 cities, offering up to 80% off deals in their local area, as well as money off vouchers for big national brands. The company has audacious plans for …

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Retail Connections Q&A: YR

When it comes to hot retail trends in 2019, there aren’t many bigger than the drive for personalised in-store customer experiences. Shoppers have lapped up the individualised offerings served by digital pureplays and they now crave similar treatment when visiting bricks-and-mortar stores. One firm, however, has gone a step further – delivering the kind of …

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