How will global fashion cope with the Buy now, Wear now generation?

There is a misalignment between supply and demand in global fashion, said Sarah Curran-Usher, co-founder of Fitzrovia Investment Advisors and retail advisor to True Fit at True Fit’s June 11 webinar – Restitching Apparel’s Supply Chain. She talked about how consumer behaviour has changed during lockdown and how the pandemic has accelerated various trends that …

Read more

Pizza Hut trumps Domino’s on delivery

For those of you that thought only Domino’s delivered pizza, Analyst Lead, Tristan Burns’ presentation on day two of RetailEXPO uncovered the real truth, that other pizza delivery options are available. Pizza Hut has a dedicated digital business unit which exists to support the restaurants and franchisees, born in part out of rude comments made …

Read more

Save the planet and make profits? It’s possible says Vivobarefoot’s Galahad Clark

Footwear brand Vivobarefoot is fully committed to protecting the planet. But as Founder and CEO Galahad Clark is the first to admit: “Even we don’t do sustainability perfectly at all.” His view is that we are all still a long way from sustainable nirvana. “But the more industry works together on systemic change and we …

Read more

From weak cuppa to premium blend : How to revive a faded brand

Former Whittard of Chelsea CEO, Mark Dunhill, reveals the twists and turns of the tea retailer’s re-birth and ‘premiumisation journey’ I can clearly remember my pitch to the private equity owners of Whittard of Chelsea. It was mid 2013.  The UK’s largest specialist hot beverages retailer, after going into receivership in 2008, was in the …

Read more

JML’s vision: Video, ‘dataism’ and Amazon’s customer experience problem

We’ve all seen them, JML’s aisle-end concessions in Asda, Boots and Robert Dyas (to name but a few), showing looped product demos with that trademark voiceover. Since John Mills founded the JML brand in the basement of his Camden home in 1986, it has inhabited an unconventional corner of the retail sector. Focused on selling …

Read more

Pets at Home CEO: ‘It’s finally time high-street retailers stop selling stuff’

The primary goal of any retailer is to sell stuff, right? Well, not according to Peter Pritchard, the animal-loving CEO of Pets at Home. Pritchard, appointed to the store’s top job in 2018, has turned around the ailing pet-care company, which had seen its share price slashed by 70% in two years, ruffling industry feathers …

Read more

Sustainability in the real world: John Lewis & Partners

While the world talks about the sustainability dream that is yet to come, it is always refreshing to hear from a retailer for whom efficiency in the supply chain has always been important. Where Waitrose and John Lewis had, and still do for now, different ways of tackling this, the coming together of both businesses …

Read more

BrandAlley eyes billboard and pop-up presence on high street

By anyone’s standards the UK fashion and homeware sales site BrandAlley is something of a phenomenon. The membership site, which offers up to 80% discounts on luxury brands is adding 2,500 new members daily and has forecast a c. 40% revenue increase from £46 million to £63 million this year. BrandAlley CEO Rob Feldmann was …

Read more

John Lewis & Partners: Opportunities for the new single business

John Lewis and Waitrose are in a strong position to impress shoppers with ‘What Amazon Can’t Do’ (WACD) services and in-store experiences. This was the view of Simon Russell, Director of Operational Development at John Lewis & Partners, speaking at Retail Connections’ ‘Little Earthquakes’ panel discussion on 16th October in London. Opportunities as departmental silos are …

Read more

Adidas: Taking a lead in the digital age of fashion retail

“We’re all kind of addicted to digital, aren’t we?” Stephanie Peterson, Digital VP – Planning and Activation at Adidas, remarked as she opened the Drapers Digital Festival’s keynote session in May. And using this global digital addiction, fashion businesses wanting to become leaders in the digital age need to be continually asking themselves: How can …

Read more

Join Retail Connections

Get the latest industry views and exclusive member offers sent direct to your mailbox.