Axonify: Building a resilient frontline workforce for the retail revival

While retail has re-opened for business, it’s no longer business as usual. How can you help your retail workforce embrace the new “normal” effectively and safely? You count on them to help you get things back up and running, and they count on you to support them continuously. This report reveals how to build and …

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Findologic: The cost of staying hidden

In a world of endless product choice, multiple channels and many suppliers, how do customers find what they are looking for? We have all got used to search being difficult because we assume that is just the way it is. Right now, it is surprisingly difficult and often very random. Retailers simply cannot afford to …

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RetailEXPO: How retail’s continued transformation will look in 2020 and beyond

RETAIL TRENDS: How retail’s continued transformation will look in 2020 and beyond 2020 promises to be the year when change and restructure become the new normal for the retail industry and the false dichotomy between online of offline is finally put to bed. RetailEXPO’s latest research lifts the lid on an industry undergoing seismic change. …

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Manhattan Associates: Selling the store

What exactly are UK consumers’ expectations when they walk into a store… and to what extent are retailers successfully satisfying their demands?   What exactly are UK consumers’ expectations when they walk into a store… and to what extent are retailers successfully satisfying their demands? This report uses exclusive research of 2,000 UK shoppers to …

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ShopperTrak – Luxury Retail and Traffic Data Report

  “Luxury stores are focusing on giving insider access to the brand and unique experiences that are impossible to replicate online,” says Kevin Larke, Director of Sales, ShopperTrak, commenting in  Luxury Retail and Traffic Data. The report outlines the key trends currently driving the luxury retail renaissance, and details how people counting and traffic data …

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UiPath – RPA the next step in retail automation.

UiPath – RPA the next step in retail automation. Discover how Robotic Process Automation (RPA) can quickly and effectively integrate legacy systems and drive digital transformation for retailers. While artificial intelligence is a disruptive technology often needing root and branch transformation of systems RPA can automate critical tasks, bringing a wide range of benefits, by …

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Tribe – Preparing for perma-peak

Tribe – Preparing for perma-peak The traditional ebb and flow of the retail calendar has changed beyond recognition thanks to the Amazon-isation of retail. Discover the new factors that trigger trading spikes and how you can best optimise your ecommerce platform to ensure you remain operational, no matter what happens. Read the report from Tribe …

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Attraqt: Luxury retail’s digital dilemma

Attraqt – Luxury retail’s digital dilemma As the buying power of Millennials and Gen X grows, luxury brands need to forge a new digital relationship with these key demographics. Our research for Attraqt shows that these consumers no longer consider digital channels simply as source of inspiration, they also want real-time help and advice before …

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iAdvize: B2B let’s talk

iAdvize – B2B let’s talk   Conversational commerce provides omnichannel retailers with a great way to harness the expertise of their in-store sales experts and inject powerful human interactions into the online customer journey. Read the report here, commissioned by iAdvize, to discover how retailers can unlock this human capital and use it profitably online.

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Infor: Retail Masterbuilders

Building a retail business for modern markets will depend on understanding what it can’t do now Planning and execution is difficult because the challenges are many and various, and the priority with which they need to be addressed changes with the market. This report from Infor explores how the perfect omnichannel retail business might look …

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