Supply chain transformation has turned out to be a lot harder to deliver than anyone thought, and many retailers are watching their original goals slip away, in a continually changing retail environment. Here, Opentext show what it takes to deliver the perfect order.
Are you unleashing the full power of your digital network? Whether you’re in the retail, hospitality or leisure sectors you have a real opportunity to gain competitive advantage over your peers by investing in your digital networks.
A lot of investment has gone into driving website traffic, creating a seamless online journey to purchase and implementing a secure checkout. But, all too often, this investment is let down by the final part of the experience: delivery. This market report examines the solutions.
Why do so many ecommerce businesses fail at scale, and why do retail websites fall over in the face of demand that they should have anticipated? This paper produced by technical consultancy Amido explores how forward-thinking businesses are addressing these issues in their search to meet customer expectations and to build lasting advantage.
To truly capitalise on the ecommerce opportunity in 2017 and beyond, retailers need the right platform for growth. This Aurora guide shows retailers how to unlock online revenue by overcoming key business challenges, and provides strategic advice on finding an agile, scalable ecommerce platform that can power their business into the future.
In a multi-channel world, maximising margin has become an increasingly complex challenge. When consumers can shop across any channel and order to any location, profitability can fluctuate greatly. How retailers market, transact and fulfil orders from the growing number of touchpoints available to shoppers forms part of a wider value chain; and each decision they …
Without serious consideration and investment, the lag between how shoppers behave and what retailers can deliver within a bricks-and-mortar environment is only going to get worse, for one simple reason: digital dependency is growing. Over the next 10 years, a new consumer group will come to the fore, which will make or break retailers’ in-store …