Wunderkind – Owning your own channels

Year-on-year the eCommerce channel has seen online shopping and revenue increase its portion of revenue when compared to bricks-and-mortar—a trend that’s only been compounded after the emergence of COVID-19.  Yet, while more and more shoppers are turning their attention to the digital sphere, the same can be said of retailer, leading to an over-saturation across …

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XCCommerce – Promotion at the speed of customer demand

Promotions are a creative tool for exciting and rewarding your customer, driving loyalty and increasing lifetime value. However, success is dependent on understanding customers’ shopping behaviours and preferences and having the ability to create and execute promotions quickly to engage an increasingly demanding and connected shopper. Download Promotions at the speed of customer demand – the latest …

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Revionics – Pricing Strategies To Create Loyalty & Profitability

Retailers are at war to win market share and protect margins.  But are they properly equipped for the fight? In response to digital disruption, aggressive competition, and price aware shoppers, Revionics’, an Aptos Company‘s latest report helps retailers to improve their competitive position. Introducing the concept of demand sensing across the product life cycle, the report …

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Wunderkind, formerly BounceX – How Winning Marketers Maximise SMS Performance

Email has historically been the primary owned-channel for retail. This is because brands who did attempt SMS years ago didn’t have the ubiquity of internet enabled smartphones. They were doomed to fail on the channel. However, the cautionary tale of SMS marketing is a thing of the past as user behaviour has officially caught up. …

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Dedagroup Stealth – Putting a value on sustainability

The fashion industry has been rocked by the unprecedented events of 2020 that have left brands having to deal with unpredictability and complexity. Sustainability, which only months ago was a top focus for consumers and seemed to be a major strategic objective for brands, is suddenly way down the list of priorities. But can we …

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Cegid – Redefining the in-store experience

Consumer have been getting used to taking control of their retail processes and experiences – more so during lockdown – so retailers need to embrace this self-service revolution. Mobile holds the key to unlocking the self-sufficient buying journeys consumers now want. This latest report from Cegid – Mobile POS: Redefining the in-store experience – looks …

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Tribe x Validify – Tackling the Twin Peaks

Peak trading has always been important for retailers, with many generating 50-60% of their revenues for the entire year in just one single Golden Quarter. But the pressure to perform in peak 2020 has been magnified by the pandemic, as many try to make up for ground from lost lockdown sales. Getting Christmas right this …

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Axonify: The State of Frontline Employee Training 2020

A lack of training has left frontline retail associates underprepared to perform during the pandemic, research from the latest report from Axonify, the modern training and communication solution for frontline associates, has revealed. Original research of over 2,000 frontline workers in its ‘The State of Frontline Employee Training 2020’ report showed that while 87% of UK retail store …

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Axonify: Building a resilient frontline workforce for the retail revival

While retail has re-opened for business, it’s no longer business as usual. How can you help your retail workforce embrace the new “normal” effectively and safely? You count on them to help you get things back up and running, and they count on you to support them continuously. This report reveals how to build and …

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Findologic: The cost of staying hidden

In a world of endless product choice, multiple channels and many suppliers, how do customers find what they are looking for? We have all got used to search being difficult because we assume that is just the way it is. Right now, it is surprisingly difficult and often very random. Retailers simply cannot afford to …

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